MAXX Potential

Building a Diverse Tech Talent Pipeline

By The Team at MAXX

The Importance of Building A Diverse and Sustainable Tech Talent Pipeline

For many tech employers, attracting and retaining talent is one of the biggest challenges they face today. It has become clear that the traditional way of recruiting — an evaluation based on verifiable resumé experience alone — isn’t producing the results to meet the demand. Attracting talented individuals from non-traditional sources has gone from being a competitive advantage to a strategic imperative.

Compounding the problem is pure supply and demand economics. Employee expectations for remote work options, and the fact that prospective candidates have more opportunities globally has taken the “war for talent” to a whole new level. With the largest multinational corporations now having the capacity and resources to be a force at every virtual career fair and therefore having the first picks from the talent pool, how is a mid-size firm to compete? To address the shortage, there are also a growing number of alternative pathways such as bootcamps and specialty programs, but with varying degrees of caliber and success rates. The “tech talent creation” landscape has become difficult to navigate and could easily consume an entire team just to evaluate the effectiveness of all these programs

The unique challenges with entry-level roles

Beyond the complexities in finding experienced talent, filling entry-level IT roles presents additional challenges for both IT and HR leaders. The first issue is that most high-potential learners will not want to stay in an entry-level position for long. Once they’ve picked up the skills a junior role has to offer, they will (and should) be looking for a next challenge to keep advancing their skills. This leads to a recurring problem of having to find and retrain new hires in less-strategic, but critical front-line positions. Those positions are often the best place for a high-potential future technologist to start.

The other challenge with entry level roles is that, already at capacity and understaffed, most IT leaders can’t afford to allocate their most capable staff to mentoring inexperienced hires who will have a lot of questions and require more coaching than an experienced hire.

To tackle these challenges, most leaders are looking for innovative solutions. A common quote we hear from customers is, “in order to survive and compete in the future, we have to get creative and it’s time for us to build our own pipeline.”

Diversity matters now more than ever.

Struggling to find the best people? Cast a wider net! Diversity is often used to describe gender, race, and other observable characteristics. Many forward-thinkers are recognizing that this definition is no longer sufficient. At MAXX Potential, we have a much broader definition of diversity that also includes aspects that make individuals unique, such as skillsets, personality types, and individual life experiences. We attract a diverse spectrum of people from all walks of life who are creative thinkers, problem-solvers, and share a passion for technology. 

MAXX Potential recognized all of these shifting dynamics long ago and has spent the last decade building a successful and sustainable solution.

What makes MAXX Potential apprenticeship approach effective?

By working with MAXX Potential, our partners have access to a continuous supply of capable talent. We always have a motivated Apprentice on-deck, which eliminates downtime. Our results-driven approach incentivizes successful outcomes and was designed to remove the unintentional bias that is often prevalent in traditional recruiting. No candidate is ruled out based on their resume or past experience. We welcome new grads as equally as career-changers who love technology and are looking for a career trajectory-changing opportunity.

How we spot talent

At the foundation of our approach is the MAXX Potential Career Lab, which was designed to give aspiring technology professionals a taste of what the industry is like. In this immersive learning opportunity, we present candidates with hands-on individual and group activities as we evaluate their desire and aptitude. Many people are working in jobs where they are not able to realize their full potential, and when they are presented with an opportunity to show what they can do, they seize it!  As people move through Career Lab, we use behavior-based methodologies to determine whether they would be a good fit for a paid apprenticeship. Whether or not they move forward, candidates learn valuable life skills and develop a better understanding of the tech industry. Those selected as Apprentices are hired as full-time employees at MAXX Potential where they work directly with industry professionals on real projects to acquire the experience they need to move into higher paying industry roles. To reach folks who might otherwise be overlooked, we are continuously cultivating relationships with community colleges, workforce development programs, bootcamps and other alternative training providers. This extends our customers’ reach while saving them time and they can rest assured that our selection process is thorough and our standards are high.  prevalent in traditional recruiting. No candidate is ruled out based on their resume or past experience. We welcome new grads as equally as career-changers who love technology and are looking for a career trajectory-changing opportunity.

Finding the Win-Win-Win

We think hard about incentives and believe means matter. We meet our Apprentices where they are and provide the individualized mentorship and experience they need to be successful in a tech career. Apprentices progress at their own pace and our customers are able to hire at any time, removing progress-limiting obstacles such as income share agreements, time-bound employment contracts and expensive hiring fees. 

Having successfully mentored thousands of aspiring technologists, we know that still today, checklists and personality tests are not enough to discover the audience of talented people who are well-suited to enter a tech career. Even Myers Briggs agrees that personality tests are valuable for their intended use, but not for hiring and selection processes. In their most recent Trends Report, they note that “organizations need to recognize that individuals can contribute at any age or life stage and focusing on the individual, rather than the mass, is going to make the difference.” We get to know both our apprentices and customers well, and adapt to their unique needs. This leads to long-term relationships built on trust and confidence that we will be there when they need us.

We can help you

Looking to upgrade your talent strategy? Contact us to learn how MAXX Potential can work for you.

High Peaks Partnership 

High Peaks Solutions Launches Innovative Technology Apprenticeship Program in Partnership with MAXX Potential

By Elizabeth Papile

High Peaks Solutions provides clients with innovative approaches to meeting their security objectives through the delivery of consulting services and a unique Software-as-a-Service product offering. Their SaaS product is a purpose-built, innovative, automated platform that redefines and simplifies the management of complex security programs. 

“Hiring and retaining key talent is critical to the success of any business and this is especially true of High Peaks Solutions as we manage our growth and ensure best-in-class service to our clients.  The partnership with MAXX Potential and the Apprenticeship program plays a crucial role in our ability to expand and grow the business by allowing us to find and develop talented resources in this challenging recruiting environment.” Rob Rice – Chief Technology Officer

Early Career Professionals Experience Cybersecurity Careers

Individuals who show a passion for problem solving and are interested in a career in information technology are hired by MAXX Potential where mentorship through an Apprenticeship model is provided. The Apprenticeship phase allows individuals to gain hands-on experience by working directly with customers, while also receiving coaching from experienced professionals.

Apprentices receive a valuable career opportunity in a high-growth field, and High Peaks Solutions can grow their team and build upon their culture of continuous learning. This more effective hiring process allows High Peaks Solutions to increase their profile as a compelling option for early career talent in the IT industry. Included in the partnership is the joint commitment to guide Apprentices while their role is customized to suit the specific needs of High Peaks Solutions and serve their customers in a more efficient and effective manner.

About High Peaks Solutions

High Peaks Solutions is committed to inspiring clients through the development of enhanced security programs so they are better prepared to handle the cybersecurity risks faced by all companies today. They offer management and technical consulting in areas such as security policy development, third-party cybersecurity risk, vulnerability, and business continuity management. The SummIT Security SaaS Platform provides a solution to an automated security program.

About MAXX Potential

MAXX Potential helps businesses transform their talent strategy and individuals kickstart their careers in technology. Their proven Apprenticeship approach delivers high-quality managed services and staff augmentation, while also helping customers build a stronger, more effective entry-level talent pipeline.

Reach out to MAXX Potential to inquire about their Businesses Solutions today.

Apprenticeships & Internships

Is there a difference?

By Kim Mahan

While most educators and workforce development professionals are very familiar with these terms, working in the entry-level talent development space, we often hear them used interchangeably by industry professionals, parents, and students. So what exactly is the difference between an internship and an apprenticeship? The more relevant follow-up question is, “If I’m trying to break into the industry, which should I choose?”

First, the difference:

The easiest way to think about it is that internships are typically short-term work engagements designed to enhance an academic learning experience. They can be paid or unpaid, and are often structured as a full-time summer job, or part-time semester-long experience. The student’s primary focus is on their education, which is enhanced by supplemental exposure to actual work environments and industry professionals. Basically, school comes first, supplemented by work experience to apply their classroom knowledge learned in a professional environment.

Apprenticeships, on the other hand, are a very different approach toward embarking upon a new career and are often the preferred pathway for skilled trades. In an apprenticeship, the focus is on gaining work experience first, with close supervision and guidance by a more experienced professional in addition to supplemental coursework on the side.

Even though IT Professionals spend a good portion of their time at a keyboard, most skilled technologists view themselves as craftspeople and the progression of skill development more closely resembles that of a skilled trade than other traditional “knowledge workers.” Based on our experience, skills are best developed by working on actual problems where there isn’t an answer key in the back of the book, or “Time in code.” By starting off in a support role, for example, an Apprentice is exposed to multiple applications written by more experienced developers. They get to see how a more experienced developer thought about the problem, and how systems fit together.

Challenges:

The challenges with internships are that there just aren’t enough to go around. Every student would benefit from gaining hands-on work experience to help their resumé stand out and further their career. Unfortunately, given the talent shortage, there are not enough employers with readily available professionals to help mentor and guide beginners.

As far as apprenticeships go, they are not all created equal, and you should shop around. The apprenticeship model has existed for centuries, and in some cases has gotten a bad reputation. Even today there are apprenticeship programs that require extensive time commitments or income share agreements that affect the short-term earning potential of an Apprentice.

So which approach is best for me?

The short answer is, it depends. It depends on where you are at in life, your financial situation, and your learning style. These past two years have made it clear that it’s essential to take control of your journey to maximize your potential both professionally and personally. At the end of the day, success in any field requires both knowledge AND skill. It really boils down to the order in which you acquire them, and what you can afford. If you are eligible for grants, or the ability to pay, a higher education experience can add valuable credentials to your resumé. If you’re thinking about signing loan papers, however, an apprenticeship is likely to produce far greater long-term economic outcomes. Many employers offer tuition reimbursement programs should you decide to pursue a degree later. Most hiring managers in the technology field are looking for examples of your work more than anything.

Take The Next Step With MAXX Potential!

At MAXX we have invested in building out equitable pathways for both seeking a technology internship experience, and a proven paid apprenticeship program for full-time career-seekers.

If IT is your passion and you are ready to jumpstart your career, MAXX Potential is ready to give you that boost. Our growing alumni network has given us the opportunity to mentor some of the nation’s best technologists, who are working at some of the world’s best companies.

For those looking to learn more about the real-world experience that can be gained from a MAXX Potential Apprenticeship, join our next Career Lab!